Privacy Policy
Effective date: September 18, 2026
Lingua STL respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide when requesting an interpreter, contacting us, calling, texting, or emailing. This may include:
- Your name
- Organization or business name
- Telephone number
- Email address
- Type of interpreting service requested
- Requested appointment date and time
- Information included in your message or service request
Please avoid submitting confidential medical, legal, financial, or other highly sensitive information through the website contact form. Sensitive assignment details can be discussed directly after we respond.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically. This may include your browser type, device type, IP address, referring website, pages visited, and the approximate date and time of your visit.
We may use cookies, website analytics, security tools, and similar technologies to operate the website, understand how visitors use it, and improve its performance.
How We Use Information
Information collected through this website may be used to:
- Respond to questions and interpreting requests
- Confirm availability and schedule services
- Communicate about appointments, meetings, or assignments
- Provide and improve our interpreting services
- Maintain and protect the security of our website
- Understand website traffic and visitor activity
- Comply with applicable legal obligations
How We Share Information
Lingua STL does not sell or rent personal information. We may share information with service providers that help us operate the website, process contact forms, manage communications, maintain website security, or provide requested services.
We may also disclose information when reasonably necessary to comply with the law, respond to valid legal requests, protect our rights, prevent fraud, or protect the safety of Lingua STL, our clients, or others.
Confidentiality of Interpreting Services
Lingua STL handles interpreting assignments professionally and discreetly. Information obtained during an interpreting assignment is treated separately from routine website information and handled according to applicable professional, contractual, and legal requirements.
Data Security
We use reasonable administrative and technical safeguards intended to protect information submitted through our website. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, enforce agreements, and satisfy applicable legal or accounting requirements.
Your Choices
You may contact us to ask about the personal information you have submitted through this website or to request that inaccurate information be corrected. We will evaluate requests in accordance with applicable law and legitimate business-record requirements.
Third-Party Websites
Our website may contain links to websites operated by third parties. Lingua STL is not responsible for the privacy, security, content, or practices of those websites. Review the privacy policy of any third-party website you visit.
Children’s Privacy
This website is intended for businesses, organizations, professionals, and adults seeking interpreting services. We do not knowingly collect personal information directly from children through this website.
Changes to This Policy
We may update this Privacy Policy as our website, services, or privacy practices change. The effective date displayed at the top of this page identifies the latest revision.
Contact Lingua STL
If you have questions about this Privacy Policy or the information you submitted through our website, contact:
Serving Greater St. Louis, Missouri and Illinois
Phone: (314) 649-7692
Email: linguastl@gmail.com